Terms & Conditions
Welcome to The Nail Room - by Wendy. By booking an appointment with us, you agree to the following salon policies designed to ensure the best experience for all our clients.
Payment & Deposits
We accept all major credit cards and cash. A deposit may be required at the time of booking for specialized art services or longer appointment slots. Deposits are non-refundable but can be applied to a rescheduled appointment if notified within our cancellation window.
Cancellations & Rescheduling
Your appointments are very important to us. We understand that sometimes schedule changes are necessary; therefore, we respectfully request at least 24 hours' notice for cancellations. Cancellations with less than 24 hours' notice may be subject to a fee equal to 50% of the reserved service amount.
Late Arrivals
We strive to provide timely service to all our clients. If you arrive more than 15 minutes late, we may need to shorten your service or reschedule to avoid delaying other appointments. The full service fee will still apply.
Health & Safety
For your safety and ours, please inform us of any allergies, medical conditions, or nail health concerns (such as fungus) prior to your service. We reserve the right to refuse service if a condition appears contagious or unsafe to treat.